Everything You Need to Know
Frequently asked questions
What can you illustrate?
We create watercolor portraits of pets, pet & owner together, and house portraits. Dogs, cats, and all other pets are included.
How do I order a pet portrait?
Simply upload a clear photo of your pet, choose your preferred size and style, and place your order. The artwork is then created based on your photo.
What photos work best?
High-quality, well-lit photos where your pet’s face is clearly visible work best. Avoid blurry or dark images for the best results.
What sizes do you offer?
We offer a range of standard print sizes and custom sizes to fit your needs.
How long does it take to receive my portrait?
Digital portraits are usually delivered within 24–48 hours depending on order volume and revisions.
Can I request changes to my portrait?
Yes, minor revisions are included to ensure you are happy with the final artwork.
What pets can you illustrate?
We create portraits for all pets including dogs, cats, birds, rabbits, horses, and more.
Can I add multiple pets in one portrait?
Yes, you can include multiple pets in a single artwork. Just select the multi-pet option when ordering.
Is this a good gift idea?
Yes, custom pet portraits are popular gifts for birthdays, anniversaries, holidays, Mother’s Day, Father’s Day, Valentine’s Day, Christmas, Thanksgiving, and other special occasions in the U.S., as well as meaningful gifts for boyfriends, girlfriends, friends, and family, and also for pet memorials and remembrance.
What file will I receive?
You will receive a high-resolution JPEG or PNG file suitable for printing or digital use.
Can I print the portrait myself?
Yes, the file is high resolution and can be printed at home or at any professional print shop.
What if I’m not satisfied with my portrait?
Customer satisfaction is important. Revisions are available, and support is provided to ensure you love your portrait.