Everything You Need to Know Before You Order
Frequently asked Questions
What do I receive?
You receive a high-resolution digital portrait delivered by email. No physical product is shipped.
How long does it take?
Your preview is typically delivered within 24–48 hours.
Can I request changes?
Yes. Unlimited free revisions are included with your order.
What type of photo should I upload?
A clear, well-lit photo works best. We recommend choosing a photo where your pet's face, ears and important features are clearly visible.
Can I print my portrait?
Yes. Your finished digital artwork can be used for personal printing at a print shop or through a printing service of your choice.
Do you paint cats, dogs, and other animals?
Yes — dogs, cats, rabbits, horses, birds, houses, Cars, Human, Kids and more. If you love it, we'll paint it.
What file will I receive?
A high-resolution 300 DPI JPEG or PNG, ready to print at any size, frame, or use digitally. We recommend at least 8×10 for the best printed result.
Is a custom portrait a good gift idea?
It's one of the most personal gifts you can give. Birthdays, Mother's Day, Christmas, memorials — a custom watercolor portrait is a gift people keep for life.
What is your refund policy?
Yes. If you’re not happy with your portrait or placed your order by mistake, please contact us as soon as possible. We’ll work with you to find the best solution, including a refund when appropriate. Once your artwork has been completed and approved, refunds may be limited depending on the circumstances.
How it Works
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Step 1. Upload Your favorite photos
Upload your favorite picture
of your pet, family, or home to get started. -
Step 2. We Create Your Portrait, Preview & Adjust
We'll send you a preview within
24–48 hours. Want something changed? Just tell us. Unlimited revisions are included. -
Step 3. Download Your Finished Portrait
Once you're happy with your artwork, you'll receive your final high-resolution digital file by email.
Why 10,000+ Pet Parents Choose Creatoshop
We don't just create portraits — we preserve memories. Every artwork is made by a real artist who studies your pet's unique features: the curl of their tail, the glint in their eye, the expression only you recognize.
✔ 10,000+ portraits delivered worldwide
✔ 4.9/5 average rating
✔ Unlimited free revisions
✔ 24–48 hour digital delivery
✔ Painted by real artists
✔ Starting from just $11