Last updated: October 8, 2026

Welcome to Creatoshop. By placing an order through our website, you agree to the following Terms of Service.

1. Our Service

Creatoshop provides custom digital artwork created from customer-provided photographs.

Each artwork is individually created for the customer based on the information, photographs, and customization options provided with the order.

All Creatoshop products are digital. No physical product is shipped.

Your purchase does not include a physical print, frame, canvas, or other physical item.

2. Placing an Order

When placing an order, you are responsible for providing:

• A suitable and clear photograph.
• Accurate customization information.
• Any requested text, names, or special instructions.
• The correct email address for receiving your artwork.

Please review your order information carefully before submitting your purchase.

3. Photo Requirements

For the best possible result, please provide a clear, high-quality photograph.

Very dark, blurry, heavily cropped, low-resolution, or obstructed photographs may affect the final artwork.

If the submitted photograph cannot be used effectively, we may contact you and request another photograph.

4. Preview & Revisions

After your order is placed, we will create a preview of your artwork.

Your first preview is normally provided within 24–48 hours.

Unlimited free revisions are included during the preview stage.

You may request reasonable changes to the artwork before approving the final version.

Our goal is to make sure you are happy with your artwork before final delivery.

5. Final Digital Delivery

Once you approve your artwork, we will provide the final high-resolution digital file.

Files are normally delivered as JPG or PNG and are intended for personal digital use and printing.

Delivery is made digitally through email or a secure download link.

No physical item will be shipped.

6. Delivery Time

Our standard preview turnaround is 24–48 hours after we receive the required information and suitable photograph.

In some cases, additional time may be required because of order volume, complex requests, weekends, holidays, or delays in receiving information from the customer.

If additional time is needed, we will communicate with you.

7. Cancellations

You may request cancellation within 12 hours of placing your order, provided